Question 1

How soon can the auto glass job be completed?

Accepted Answer

Completion time varies depending on the complexity of the job. Our experts aim to complete most auto glass jobs within a few hours.

Question 2

How do I cancel or reschedule an auto glass appointment?

Accepted Answer

For cancellation or rescheduling an auto glass appointment, customers must contact us as soon as possible. For mobile service, the appointment cancellation or rescheduling must be made at least 2 hours before the appointment time.

Question 3

How long will my auto glass repair or replacement take?

Accepted Answer

Based on the complexity of the auto glass repair or replacement, the time taken also varies. Simple repairs can be completed in 30 minutes while complicated ones need a day.

Question 4

Can I drop off my vehicle?

Accepted Answer

Customers can drop off their vehicles for auto glass repair or replacements. Drop-off services are provided by the company and customers are informed after the job is done.

Question 5

Will an Auto Glass technician come to pick up my vehicle?

Accepted Answer

Pick-up facilities for repairs or replacements are not provided by our company. We however send technicians to your address through the mobile service so that the job can be done at your location.

Question 6

How long will it be before I can safely drive my vehicle?

Accepted Answer

Depending on the complexity of the auto glass repair or replacement, the time taken to drive safely will vary and the technician will let you know. Typically it is safe to wait for 2 hours before driving again.

Question 7

Will any part of my vehicle be harmed during the auto glass repair or replacement process?

Accepted Answer

Our professional auto glass technicians take the necessary precautions to protect the vehicle during replacement and repairs. No harm is done to the vehicle.

Question 8

Will you vacuum my vehicle after service?

Accepted Answer

If any pieces of broken auto glass if found in the vehicle, our technicians ensure that they vacuum it and deliver the vehicle in proper and clean condition.

Question 9

My rearview mirror is attached to my windshield. Will the technician attach it to the new windshield?

Accepted Answer

The expert technicians at our company transfer and reattach the rearview mirrors to the new windshield. This is completed during the replacement process.

Question 10

Will you replace the stickers on my windshield?

Accepted Answer

Whenever possible, any kind of stickers, or decals present on your old windshield will be replaced and they will be applied to the new windshield by our expert technicians.

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